alwaysGCRESTOREThank you for using our service.
Regarding the following products, which started reservations on this site from 18:00 on November 1, 2021, an incident occurred where the products were shipped to some customers earlier than scheduled, even though they were scheduled to be shipped all at once in mid-December.
We sincerely apologize and would like to inform you of the circumstances.
[Target products]
■Paradox Live Can Badge Ver.13 (Blind)
■Paradox Live 2nd Anniversary ChenGinGucard Phantom Ver. (Blind)
■Paradox Live 2nd Anniversary illusion acrylic stand
[Backstory]
We are planning to ship all products in the same series in mid-December (December 15th), and have been proceeding with product sales, arrival at warehouses, and preparations for shipping.
However, on December 9th, during the shipping process at the warehouse, some of the prepackaged products in storage were included in the shipment, and pre-ordered products ordered by some customers were shipped.
This time, we received many inquiries about the large difference in the shipping time of the product, and it was discovered that the product was delivered incorrectly.
Due to the nature of the blind product, there are many people who wish to trade, and we would like to once again apologize for causing such inconvenience and anxiety to those who were looking forward to purchasing it.
We are very sorry.
[About future responses]
In response to this error, we will thoroughly review our work system for future shipments.
I appreciate your understanding.
We will continue to work hard to restore trust, so we will continue toGCRESTOREThank you for your continued support.
