About shipping and inquiries during the Golden Week period

Thank you for your continued patronage of Seek Store.
For the Golden Week period, the following sales schedule will be made.

Closed period / product shipping period

Wednesday, May 3, 2023 -May 7th (Sun)

* April 27, 2023 (Thursday) 23:59 will be set to complete payment and order confirmation will be shipped before consecutive holidays.
(In the case of convenience store payment: The payment is completed until 23:59 on Thursday, April 27, 2023)
(In case of non -convenience store payment: Order confirmation until 23:59 on Thursday, April 27, 2023)
* After 0:00 on April 28, 2023 (Fri), the payment is completed and the order confirmation may be shipped sequentially from May 8, 2023 (Monday).

Customer support leave period

Wednesday, May 3, 2023 -May 7th (Sun)

* We will respond to inquiries received during the leave period from May 8, 2023 (Monday).
* Even if you contact us before the leave period, the answer may be after May 8 depending on the content.

About order

Seek Store accepts orders even during the leave period.

At the end of the large consecutive holidays, the shipment is very crowded, so there is a possibility that even stock products will be worse more than usual.
If there is a significant delay, we will contact the target customer by email.

We apologize for any inconvenience for our customers, but we would appreciate your understanding and cooperation.

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