Apology and exchange information for Prince Vusty in the "Oath Memory Ver.2"

Thank you for always using Seek Store.

There was a defect in the illustration of "Vusty Prince" of the following products released on July 6, 2020.
We deeply apologize for any inconvenience to those who have purchased. I'm sorry.
Therefore, we will provide information on the exchange.

Product to be replaced

The 5th anniversary of the Sleeping Kingdom and the Sleeping Prince's 5th Anniversary "Memory of Oath" Illustration Can Badge (Blind) Ver.2 "Prince Vasti"
Sleeping Kingdom 100 Prince 5th Anniversary "Memory of Oath" Illustration Acrylic Stand (Blind) Ver.2 "Vusty Prince"

Exchange method

To the Seek Store Customer Support in charge of the following address,Payment of cash on deliveryPlease send it by.
From Wednesday, October 7We will send exchanges sequentially to the address listed on the sending slip.

Destination

〒170‐0005
3-44-11 Minami-Otsuka, Toshima-ku, Tokyo Fusaka Building 6th floor
Commerce Media Co., Ltd.
To the Seek Store Customer Support
050-5362-5539

Subscription product name column

Dream 100 "Memory of Oath" exchange], Please write.

* The shipping fee will be borne by our company, so be sure to send it by .
* If you send it by the original payment, you will not be able to refund the shipping fee.
* Please specify your postal code, address, name, and phone number in the "client" column of the sending slip. We will ship the replacement product to the address listed.
* We do not accept inquiries over the phone regarding this matter. If you have any questions,Inquiry formPlease contact us more.
* Please keep the "client cater" of the sending slip until the replacement arrives.
* Please note that if you send other items other than replacement items, you will not be able to return them.

Reception period

Until the arrival of Monday, December 21, 2020

The shipping of exchanges will be sent to the address listed on the sending slip from October 7 (Wed).
We will not use any personal information you have asked for any purpose other than the reception of inquiries or exchanging exchanges.

We apologize for any inconvenience and inconvenience to our customers.
We look forward to your continued support of "Seek Store".

Back to blog