Thank you for always using "Seek Store".
From 18:00 on August 4, 2020, reservations are started on this site, and even though the release is scheduled for late September, we will ship some customers who have payment on the same day during the same day. There was an event that would be broken.
We would like to apologize deeply and report on the background.
■ Targeted product
- Sleeping Kingdom 100 Prince 5th Anniversary "Oath Memory" Illustration Can Badge Ver.3
- Sleeping Kingdom 100 Prince 5th Anniversary "Oath Memory" Illustration Acrylic Stand Ver.3
background
Regarding the same series product, the number of productions in each ver. Before the development was determined, and at the same time as the illustration was completed, the manufacturer was ordered and manufactured.
However, at the start of Ver.2 reservations, we will make a reservation for the number of manufacturing in a few minutes, and in a hurry, we decided to double the number of manufactures for products after Ver.2, and promote additional production. I came.
Regarding this Ver.3, the first -paid product was already in the store, but since it was expected to have additional manufacturing in mid -September 2020, reservations will be started as late September. I did it.
At this point, there was a mistake in the system release date registration of the system, and some customers who completed the settlement at the same time as the reservation have been shipped.
A number of customers who noticed the shipping e -mail sent at the same time as the shipment received a confirmation, and the erroneous delivery was discovered.
At this point, we would like to contact the customer who has completed the shipping response by e -mail, and "I would like to avoid SNS posting until late September, which is the release date for the fun of other customers." I asked for a selfish request.
We received that the customer told me that we would like to trade as soon as possible due to the characteristics of the product.
We apologize for the inconvenience and anxiety of such inconvenience and concerns, despite the fact that we have been looking forward to what you have said.
I'm sorry.
About future response
■ About the same series Ver.2
We have been informed of shipping since mid -August, but we will ship sequentially between August 11 and 12. Please note that the arrival date varies depending on the address of the customer's home, so we cannot provide specific guidance.
Due to the effects of colon virus infections, we have to restrict the operating staff at the manufacturing factory, and the shipment has been delayed from the beginning, and as a result it is shipped later than Ver.3. We apologize for the repeated things. I'm sorry.
■ About ver.3
I am currently closed once without permission.
When the cart is opened again on August 31, we will switch from "reservation" sales to "normal" sales.
Regarding the products of customers who have already made reservations and payments, we will ship them sequentially for the stock, and the current amount will be shipped from August 27 to 28. I will have it.
If you are shipping after the 27th, we will contact you by e -mail by August 7. Of course, there is no cancellation fee for cancellation due to the arrival date, so please refer to the date and refund form listed in the email and ask for the procedure. Sorry to trouble you.
We sincerely apologize for the large difference between the arrival of the product. I'm sorry.
About the future
In response to this unfamiliar, we will thoroughly review the progressive system regarding the release of Ver.4 or later. For this reason, we would appreciate it if you could afford to take some time before the start of sales.
We apologize again for this inconvenience.
I'm sorry.
We look forward to your continued support of "Seek Store".
