Thank you for your continued patronage of the Seek Store.
Apologies and guidance to those who have used Seek Store.
Because the cart system used in the Sieg Restore had a problem, some customers
It turned out that the product content in the cart had changed the product after transition to the purchase screen.
▼ In occur period
2023 (Mon) 22: 00- September 1 (Fri) 12:00
We apologize for any inconvenience to the customer who ordered.
Currently, the bug is resolved.
【 please 】
For customers who ordered during the occurrence period,
Customers who have ordered order confirmed emails and accounts from your order history
Please check if you order with your desired product.
If the content is different from the product in the cart, we will cancel it.
We apologize for the inconvenience, but please contact us by the following dedicated inquiry form.
* Please note that orders that do not fall under the problem cannot be canceled.
▼ Application acceptance period
2023 (Thursday, September 14, 2023 until 19:00
▼ Exclusive inquiry form
https://gcrest.store/pages/cancel_form
▼ Occurrence event
In some orders during the relevant period, the contents of the product in the cart change after transition to the purchase procedure screen.
We apologize for the concerns to everyone who uses Seek Store.
We will strive to eliminate the problem, improve the system, and restore trust.
We look forward to your continued support of the Seek Store.
